Baseline Services Audit

CLIENT NEEDS

The IT Director of a Seattle-based firm needed an inventory of all contracted telecom and colocation services for their multi-site network. With no central repository of contract detail, pricing, terms, and specifications, it was impossible to make an informed decision about the company’s renewals, migrations, and potential consolidations. Nuvalo leveraged 20/20 ComWare’s “Sophia” software tool and worked closely with 20/20 ComWare’s team to translate a single signed “LOA” into a straightforward database tree – by site.

SOLUTION

  • Inventory Management – Detail at location level, by service type, and by provider
  • Ordering/Provisioning – Pending orders, installed services, trouble tickets
  • Financial Reporting – Cost center allocation (if applicable) and spend
  • Contract Management – Contracts, SLA’s, expiration dates, and commitment levels
  • Contact List – Summary of sales and technical contacts by provider

SOLUTION RESULTS

This analysis in conjunction with a market benchmark of like services armed IT with the tools and justification to make swift decisions and set a course for the future.

GET TO KNOW NUVALO – CLICK ON A RESOURCE BELOW!

 

AT NUVALO, MAXIMUM CUSTOMER SATISFACTION IS OUR TOP PRIORITY

Capacity Planning

CASE STUDY:
CAPACITY PLANNING

Baseline Audit

CASE STUDY:
BASELINE AUDIT

Hybrid IT

CASE STUDY:
HYBRID IT

CHOOSE A BETTER CLOUD & DATA CENTER ENABLEMENT PARTNER

 

CLOUD EXPERTISE

SUPPLIER NETWORK

INSIDER KNOWLEDGE

PROVEN TRACK RECORD

ADDITIONAL NUVALO RESOURCES

WHAT’S IN YOUR NETWORK?

Need an Annual Checkup? – Ah, spring time! I love the extra daylight, the warmer weather, and flowers blooming after a long, dark, wet winter. But I hate the allergies. What’s in the air? Why does something so wonderful wreck havoc on my immune system? As I reach for my allergy medicine, I wonder if my network has allergies also. I see the symptoms…

THE RULES OF CLOUD SOURCING

Nuvalo Resources – White Paper: This report drills down into key IaaS provider selection criteria so you understand the technical underpinnings and strategic implications that can affect your business. It is intended to instill confidence in IT decision makers and purchasing managers so they can quickly answer basic questions about IaaS selection criteria.

EVENTS: CLOUD PARTNERS

Washington, DC – We’re talking hot new techs, innovative business strategies, insightful speakers and more. Agents, VARs, MSPs, integrators and consultants – join us in Washington, D.C. from August 14-17 to meet vendors with state-of-the-art services and partner programs, network with peers and take in a new slate of educational programming.

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